We are required to complete a UX Audit of a chosen digital product (e.g., website, app, platform). The audit should identify usability issues and propose practical, evidence-based solutions that improve the user experience.
Introduction: Briefly describe the product and its purpose.
Audit Findings: Identify at least 10 key usability issues. Each issue should include:
Description of the problem
Evidence (screenshots, observations, heuristics, etc.)
Why it’s a problem (link to UX principles or user needs)
Solutions: Suggest realistic design improvements for three issues.
Conclusion: Summarise the overall UX strengths, weaknesses, and potential impact of your recommendations.